Do you have questions about our products?

You can find the answers here.

FAQ

General questions

We supply our products exclusively via specialist dealers.
We will be happy to name one of our local dealers for you.

The CE marking is affixed to medical devices that are subject to the applicable European directives. The manufacturer confirms with the CE mark on the product that the product placed on the market meets the requirements of the  Directive 93/42/EEC on medical devices and the Directive 98/79/EC on in vitro diagnostic medical devices and the legal requirements are fulfilled. A written  Declaration of Conformity, which certifies compliance with the specified directives and standards.

In vitro diagnostic medical devices (IVDs ) are medical devices that are used for the in vitro examination of samples derived from the human body, including blood and tissue donations, and are intended solely or primarily to provide information:
– on physiological or pathological conditions
– on congenital anomalies
– for testing the safety and tolerability of potential recipients
– for monitoring therapeutic measures

The Medical Devices Act regulates the placing on the market and operation of medical devices. CE marking has been mandatory for every medical device since 1998 and for every IVD product since 2003. Medical devices without CE marking may not be sold, operated or used within the European Community.

If a sales unit (PU) is specified under Technical data, this is the minimum purchase quantity.

You can of course contact us in the event of damage or similar. Please note that the devices must be cleaned without residue or properly sterilized.

Authorized Economic Operator for customs simplifications:
Certificate No. AEOC 111503

It is: DE2868946

FAQ

Product-specific questions

Microscope slides are made from a glass that is subject to a natural ageing process. This has a negative effect on the quality. Please observe the storage instructions printed on each pack of 5000 pieces.

Microscope slides – Storage (PDF)

FAQ

Volume measuring devices

The letters define the accuracy classes:

Class A for higher accuracy
Class AS for higher accuracy for burettes and pipettes with fixed waiting time<
Class B for lower accuracy

The German Measurement and Verification Ordinance, valid from 01.01.2015, requires a certificate of conformity from the manufacturer for volumetric measuring devices that are used and kept ready for measurements in the medical and pharmaceutical sector (e.g. production and testing of medicinal products). This is indicated by the marking  DE-M is fulfilled. Conformity guarantees that a device complies with the regulation and the applicable standards. The exact procedure can be found in the German Measurement and Verification Ordinance.

The user is responsible for the use and maintenance of conformity-certified devices. The certificate of conformity is valid indefinitely, unless otherwise specified by the manufacturer. Conformity-certified devices that were produced before 01.01.2015 may continue to be used. Conformity is certified by Hecht directly on the devices. For disposable capillary pipettes on the smallest packaging unit and for liquid handling devices on the enclosed instructions for use.

A batch certificate is enclosed with each original package. On request, a  Individual certificate available. Please specify when ordering!