Do you have questions about our products or would you like to know what other services we can offer you? Or are you looking for the technical data of our materials? Here you will find all the information and details about our plastics and glass products in combination with various chemicals and different temperatures. Our FAQs are sure to answer many of your questions!

Repair & return

We are happy to carry out repairs on your defective devices. However, the affected devices should be cleaned, sterilized and – if necessary – decontaminated beforehand. The repair should also be economically viable. As the safety of our employees and responsible action are important to us, we reserve the right to request a clearance certificate (decontamination declaration).

Complaints

In the event of a complaint, the goods should be returned to us unused and securely packed in the original sealed packaging. This does not apply to custom-made products, as these are not generally available items. To enable us to process your claim as quickly as possible, we ask you to provide detailed information about the fault found. You are welcome to use our contact form or contact us directly by phone or e-mail – our staff will deal with your request immediately.